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Keyholding Services

Our Keyholding services provide a dedicated, secure way for businesses to store keys, ensuring they are protected from unauthorised access while being accessible to the right people 24/7, 365 days a year. Get immediate access to keys while staying legally compliant and keeping sites safe and secure.

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Problem statement

Protect your premises. Protect your people. Protect your revenue.

When an alarm triggers after hours, a delivery arrives late, or emergency access is needed, every minute matters. Delayed responses can leave sites unsecured, disrupt operations, and breach service agreements.



Without professional Keyholding, employees are often called—alone, at any hour—to rush to site. This reactive approach increases risk, keeps staff perpetually on call, and offers no guarantee the right expertise arrives in time.

Solution

Secure access, around the clock

Professional Keyholding services prevent downtime by ensuring spare keys are always securely on hand and can be accessed by our trusted, licensed security professionals or employees at a moment's notice. Rather than relying on individual staff members to store and manage critical access keys, a centralised Keyholding solution creates a reliable backup system that operates around the clock. 

This means that whether an incident occurs during regular business hours or at 3 am on a Sunday, there's always a secure, documented pathway to regain access to your facility without the delays, costs, and disruption that come with scrambling to find available employees. This visibility allows you to spot patterns and address them proactively before they become costly problems.

Professional Keyholding that protects your business around the clock

24/7 access to your keys
Constant secure storage with round-the-clock availability means keys can be retrieved whenever needed, day or night, without relying on individual staff members.
Complete key tracking and accountability
Our Key Safe system tracks and logs all key movement, providing a clear audit trail for security compliance and operational oversight.
Customisable access controls
Set precise permissions for different personnel, ensuring only authorised employees can access specific keys based on their roles and security clearance.
Immediate emergency response
When urgent access is needed, trained security professionals can retrieve and deploy keys instantly, eliminating costly delays and production downtime.
Built-in legal compliance
Meet regulatory requirements for key management and security standards automatically, with documentation and processes that satisfy audit and compliance obligations.
Potential insurance savings
Professional Keyholding can help reduce insurance premiums by demonstrating robust security practices and eliminating risks associated with informal key management.

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Stay informed, stay confident

Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events occur, so you’re always kept informed about important situations. You can access reports straight away once they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.

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Get the details you need

Access comprehensive incident reports for every security event affecting your operations in Hong Kong region. MySecuritas keeps you informed and in control — whether you are managing a minor incident or a complex regional crisis.

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Use insights to make better decisions

MySecuritas surfaces key trends, patterns, and performance data from your security operations — helping your team identify vulnerabilities, benchmark performance, and present findings to senior leadership. Export data directly for internal reporting and board-level communication.

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Stay in control with self-service tools

Manage your organisation's access permissions, notification preferences, and reporting settings independently without waiting for external support. MySecuritas is designed for busy security and risk professionals who need to act quickly and keep operations running smoothly.

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  • Frequently asked questions about keyholding service

    Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.

Start securing your business today

Call us today to discuss your needs and options, or request a personalised proposal and quote designed specifically to your business.
Talk to an expert
1300 520 124

Let’s Discuss Your Security Needs

Get a Free Security Consultation

* = mandatory fields

Contact us

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